PureChat 2008

improve user-experience while increasing sales & conversions on your web site

Live is Better.

Chat with your customers at the precise moment they want help or answers. Nothing makes more sense than being there when they're looking for answers.

Download PureChat 2008

PureChat 2008 - Live Web Chat

Just two quick steps and you'll be up and running in no time...
STEP 1:	Click here to request your FREE single-user license or a free 30-day multi-user trial key. You'll receive an email with all of the information you need to get started.
STEP 2:	Download PureChat for ASP.NET 2.0 Version 1.5.0.1525 Released Aug 20, 2008 @ 2:00 p.m. MST Download PureChat for ASP.NET 3.5 Version 1.5.0.1525 Released Aug 20, 2008 @ 2:00 p.m. MST

	Review System Requirements >>

PureChat Overview Video

Watch the Main OnTime 2008 Overview Video

What's PureChat?

PureChat helps break down the barriers of communication for your web site's visitors, placing you just a click away.

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Features for your Chat Operators

PureChat administrators and operators log into the Operator Console. On this screen operators set their statuses, are alerted to incoming chat requests, and access all operator-level features.

Completely web-based, runs on your ASP.NET web server
Daily email update with stats regarding # of chats and operator chat times
Manage multiple chat sessions at once
Use / add / edit / delete macros for commonly used phrases
Set status to available or away
Visual cues help multiple chats flow smoothly
Plug-in architecture for developing interoperability with other software (includes Axosoft OnTime plug-in)

Place users back into the chat queue so another operator can assist
Instantly receive chat request notifications
View all logged in operators
View all active chat sessions
View all pending chat sessions
View all complete chats
View abandoned chats
Operator console resizes vertically and horizontally to maximize the chat area
Individual chat windows resize

Features for your Web Site Visitors

Visitors to your web site are presented with this simple and straightforward chat client. It's made to be super easy to use while also providing users with visual cues that help them follow the conversation.

Depending on your preference, users can chat instantly or provide name and topic prior to chat.
Color-coded messages: user, operator and system notifications
Custom skins / logo images via simple css edits

"Operator is typing..." indicator
End-of-chat rating (optional)
End-of-chat print / save options
Opportunity to send an email in case an operator does not respond
Send web page links

What Can PureChat Do for You?

No Monthly Fees! PureChat is an application that you can try before you buy -- and when you do purchase there are no recurring monthly fees.	Installed On Your Server You have full control of PureChat because it installs and runs on your ASP.NET web server.
Up & Running Quickly You'll be up and running with PureChat on your web site in as little as 10 minutes.	Increase Sales Offering instant chat to your web site visitors eliminates communication barriers, making it more likely they will talk to you.
Positive Experience Purechat's user interface is simple and filled with visual cues that help conversations flow smoothly.	Reduce Costs Provide first-class service to more potential customers without hiring extra staff or spending a fortune on other solutions.
Measure Satisfaction Receive instant feedback from your users measuring how they rate their PureChat experience with you.	Instant Touch Point We can't say enough about adding the human touch to your web site. Provide your visitors with the best possible experience!