Help desk & email ticketing
Empower your Support team to never lose sight of a customer conversation or the status of an issue!
Track customers and
contacts by ticket
Turn emails into
support incident tickets
Reply to emails
from inside Axosoft
Use canned
responses
Powerful Wiki
Build Wiki pages for test cases, documentation, etc., and link to them from items for quick reference.
Create and track
unlimited wiki docs
Collaborate on
document creation
Organize wiki pages
by project
Powerful wiki page security
Brandable self-service portal
Create a custom Portal for your customers to create and edit tickets without using paid Axosoft accounts.
External users can add & view items
Self-registration for external users
Unlimited free Portal accounts
Axosoft